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34 lines
1.8 KiB
Markdown
34 lines
1.8 KiB
Markdown
---
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title: Troubleshooting
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---
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# Troubleshooting
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Check the below if you have any issues during installation or use
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## Checkbox or radio group custom messages not showing
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If your project has a custom template for `UserFormsCheckboxSetField.ss` or `UserFormsOptionSetField.ss`, then you will need to ensure they include `$Top.getValidationAttributesHTML().RAW`. See
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- [UserFormsCheckboxSetField.ss](../../templates/SilverStripe/UserForms/FormField/UserFormsCheckboxSetField.ss)
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- [UserFormsOptionSetField.ss](../../templates/SilverStripe/UserForms/FormField/UserFormsOptionSetField.ss)
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## UserForms `EditableFormField` column clean task
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This [`UserFormsColumnCleanTask`](api:SilverStripe\UserForms\Task\UserFormsColumnCleanTask) task is used to clear unused columns from EditableFormField database tables.
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The reason to clear these columns is because having surplus forms can break form saving.
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Currently it only supports MySQL and when it is run it queries the EditableFormField class for the valid columns,
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it then grabs the columns for the live database. It will create a backup of the table and then remove any columns that
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are surplus.
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To run the task, log in as an administrator and go to `https://example.com/dev/tasks/userforms-column-clean` in your browser, or run `sake tasks:userforms-column-clean` from the command line.
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## My CSV export times out or runs out of memory
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You likely have too many submissions to fit within the PHP constraints
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on your server (execution time and memory). If you can't increase these limits,
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consider installing the [gridfieldqueuedexport](https://github.com/silverstripe/silverstripe-gridfieldqueuedexport) module. It uses [queuedjobs](https://github.com/symbiote/silverstripe-queuedjobs) to export
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submissions in the background, providing users with a progress indicator.
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