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Code Issues Projects Releases Wiki Activity

Updated issue reporting guidelines

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Ingo Schommer 2013-01-22 11:53:55 +01:00
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docs/en/misc/contributing/issues.md
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@ -6,7 +6,26 @@
If you have discovered a bug in SilverStripe, we'd be glad to hear about it -
well written bug reports can be half of the solution already!
Our bugtracker is located on [open.silverstripe.org](http://open.silverstripe.org/) (create a [new ticket](http://open.silverstripe.org/newticket)).
Our bugtracker is located on [open.silverstripe.org](http://open.silverstripe.org/).
Before submitting a bug:
* Ask for assistance on the [forums](http://silverstripe.org/forums), [core mailinglist](http://groups.google.com/group/silverstripe-dev) or on [IRC](http://silverstripe.org/irc) if you're unsure if its really a bug.
* [Search for existing tickets](http://open.silverstripe.org/query?keywords=~&description=~&summary=~&col=id&col=summary&col=owner&col=type&col=status&col=priority&col=milestone&col=changetime&desc=1&order=changetime) before reporting a new one
* Is this a security issue? Please follow our separate reporting guidelines below.
* Is this a issue with the core framework or cms? Modules have their own issue trackers (see [silverstripe.org/modules](http://www.silverstripe.org/modules))
* Try to reproduce your issue on a [clean installation](http://doc.silverstripe.org/framework/en/installation/composer#using-development-versions), maybe the bug has already been fixed on an unreleased branch?
* The bugtracker is not the place to discuss enhancements, please use the forums or mailinglist.
Only log enhancement tickets if they gather a large interest in the community
and the enhancement is likely to be implemented in the next couple of months.
If the issue does look like a new bug:
* [Create a new ticket](http://open.silverstripe.org/newticket)
* Describe the steps required to reproduce your issue, and the expected outcome. Unit tests and screencasts can help here.
* Describe your environment as detailed as possible: SilverStripe version, Browser, PHP version, Operating System, any installed SilverStripe modules.
* Add keywords to help us organize issues, and please be realistic about the issue priority. Don't set milestones.
* *(optional)* [Submit a pull request](/misc/contributing/code) which fixes the issue.
## Reporting Security Issues
@ -17,4 +36,4 @@ Report security issues to [security@silverstripe.com](mailto:security@silverstri
* [silverstripe.org/forums](http://silverstripe.org/forums): Forums on silverstripe.org
* [silverstripe-dev](http://groups.google.com/group/silverstripe-dev): Core development mailinglist
* [silverstripe-documentation](http://groups.google.com/group/silverstripe-documentation): Documentation team mailing list
* [silverstripe-documentation](http://groups.google.com/group/silverstripe-translators): Translation team mailing list