From f833226da0827724f96190616c70c197f90081fa Mon Sep 17 00:00:00 2001 From: Ingo Schommer Date: Tue, 22 Jan 2013 11:53:55 +0100 Subject: [PATCH] Updated issue reporting guidelines --- docs/en/misc/contributing/issues.md | 23 +++++++++++++++++++++-- 1 file changed, 21 insertions(+), 2 deletions(-) diff --git a/docs/en/misc/contributing/issues.md b/docs/en/misc/contributing/issues.md index 94d1a23e7..a143cc763 100644 --- a/docs/en/misc/contributing/issues.md +++ b/docs/en/misc/contributing/issues.md @@ -6,7 +6,26 @@ If you have discovered a bug in SilverStripe, we'd be glad to hear about it - well written bug reports can be half of the solution already! -Our bugtracker is located on [open.silverstripe.org](http://open.silverstripe.org/) (create a [new ticket](http://open.silverstripe.org/newticket)). +Our bugtracker is located on [open.silverstripe.org](http://open.silverstripe.org/). + +Before submitting a bug: + + * Ask for assistance on the [forums](http://silverstripe.org/forums), [core mailinglist](http://groups.google.com/group/silverstripe-dev) or on [IRC](http://silverstripe.org/irc) if you're unsure if its really a bug. + * [Search for existing tickets](http://open.silverstripe.org/query?keywords=~&description=~&summary=~&col=id&col=summary&col=owner&col=type&col=status&col=priority&col=milestone&col=changetime&desc=1&order=changetime) before reporting a new one + * Is this a security issue? Please follow our separate reporting guidelines below. + * Is this a issue with the core framework or cms? Modules have their own issue trackers (see [silverstripe.org/modules](http://www.silverstripe.org/modules)) + * Try to reproduce your issue on a [clean installation](http://doc.silverstripe.org/framework/en/installation/composer#using-development-versions), maybe the bug has already been fixed on an unreleased branch? + * The bugtracker is not the place to discuss enhancements, please use the forums or mailinglist. + Only log enhancement tickets if they gather a large interest in the community + and the enhancement is likely to be implemented in the next couple of months. + +If the issue does look like a new bug: + + * [Create a new ticket](http://open.silverstripe.org/newticket) + * Describe the steps required to reproduce your issue, and the expected outcome. Unit tests and screencasts can help here. + * Describe your environment as detailed as possible: SilverStripe version, Browser, PHP version, Operating System, any installed SilverStripe modules. + * Add keywords to help us organize issues, and please be realistic about the issue priority. Don't set milestones. + * *(optional)* [Submit a pull request](/misc/contributing/code) which fixes the issue. ## Reporting Security Issues @@ -17,4 +36,4 @@ Report security issues to [security@silverstripe.com](mailto:security@silverstri * [silverstripe.org/forums](http://silverstripe.org/forums): Forums on silverstripe.org * [silverstripe-dev](http://groups.google.com/group/silverstripe-dev): Core development mailinglist * [silverstripe-documentation](http://groups.google.com/group/silverstripe-documentation): Documentation team mailing list - +* [silverstripe-documentation](http://groups.google.com/group/silverstripe-translators): Translation team mailing list