diff --git a/civicfix/core/__pycache__/models.cpython-313.pyc b/civicfix/core/__pycache__/models.cpython-313.pyc
index a6af577..ca9962d 100644
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diff --git a/civicfix/core/__pycache__/urls.cpython-313.pyc b/civicfix/core/__pycache__/urls.cpython-313.pyc
index 864507a..b6bde5b 100644
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diff --git a/civicfix/core/__pycache__/views.cpython-313.pyc b/civicfix/core/__pycache__/views.cpython-313.pyc
index 0f287f7..a59bdfc 100644
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diff --git a/civicfix/core/migrations/0002_user_banned_until_user_is_banned.py b/civicfix/core/migrations/0002_user_banned_until_user_is_banned.py
new file mode 100644
index 0000000..3696ffd
--- /dev/null
+++ b/civicfix/core/migrations/0002_user_banned_until_user_is_banned.py
@@ -0,0 +1,23 @@
+# Generated by Django 5.2.5 on 2025-08-26 08:15
+
+from django.db import migrations, models
+
+
+class Migration(migrations.Migration):
+
+    dependencies = [
+        ('core', '0001_initial'),
+    ]
+
+    operations = [
+        migrations.AddField(
+            model_name='user',
+            name='banned_until',
+            field=models.DateTimeField(blank=True, null=True),
+        ),
+        migrations.AddField(
+            model_name='user',
+            name='is_banned',
+            field=models.BooleanField(default=False),
+        ),
+    ]
diff --git a/civicfix/core/migrations/__pycache__/0002_user_banned_until_user_is_banned.cpython-313.pyc b/civicfix/core/migrations/__pycache__/0002_user_banned_until_user_is_banned.cpython-313.pyc
new file mode 100644
index 0000000..3d811db
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diff --git a/civicfix/core/models.py b/civicfix/core/models.py
index 318a41c..fe643a5 100644
--- a/civicfix/core/models.py
+++ b/civicfix/core/models.py
@@ -1,7 +1,9 @@
+from datetime import timedelta
 from django.contrib.auth.models import AbstractUser
 from django.core.validators import FileExtensionValidator
 from django.conf import settings
 from django.db import models
+from django.utils import timezone
 
 class User(AbstractUser):
     is_citizen = models.BooleanField(default=False)
@@ -25,6 +27,24 @@ class User(AbstractUser):
         related_name='core_user_permissions',
         related_query_name='core_user',
     )
+    is_banned = models.BooleanField(default=False)
+    banned_until = models.DateTimeField(null=True, blank=True)
+
+    def ban(self, days=1):
+        """Ban user for given days (default 7 days)."""
+        self.is_banned = True
+        self.banned_until = timezone.now() + timedelta(days=days)
+        self.save()
+
+    def unban(self):
+        self.is_banned = False
+        self.banned_until = None
+        self.save()
+
+    def is_currently_banned(self):
+        if self.is_banned and self.banned_until:
+            return timezone.now() < self.banned_until
+        return False
 
 class Department(models.Model):
     name = models.CharField(max_length=100, unique=True)
diff --git a/civicfix/core/templates/core/manage_users.html b/civicfix/core/templates/core/manage_users.html
new file mode 100644
index 0000000..80ad9e9
--- /dev/null
+++ b/civicfix/core/templates/core/manage_users.html
@@ -0,0 +1,60 @@
+{% extends "core/base.html" %}
+
+{% block content %}
+<div class="container my-5">
+    <div class="card shadow-lg">
+        <div class="card-header bg-primary text-white">
+            <h3><i class="fas fa-users me-2"></i> Manage Citizens</h3>
+        </div>
+        <div class="card-body">
+            {% if citizens %}
+                <table class="table table-striped table-hover">
+                    <thead class="table-dark">
+                        <tr>
+                            <th>No.</th>
+                            <th>Username</th>
+                            <th>Email</th>
+                            <th>Phone No.</th>
+                            <th>Date Joined</th>
+                            <th>Status</th>
+                            <th>Action</th>
+                        </tr>
+                    </thead>
+                    <tbody>
+                        {% for citizen in citizens %}
+                        <tr>
+                            <td>{{ forloop.counter }}</td>
+                            <td>{{ citizen.username }}</td>
+                            <td>{{ citizen.email }}</td>
+                            <td>{{ citizen.phone }}</td>
+                            <td>{{ citizen.date_joined|date:"M d, Y" }}</td>
+                            <td>
+                                {% if citizen.is_currently_banned %}
+                                <span class="badge bg-danger">Banned until {{ citizen.banned_until|date:"M d, Y" }}</span>
+                                {% else %}
+                                <span class="badge bg-success">Active</span>
+                                {% endif %}
+                            </td>
+                            <td>
+                                {% if citizen.is_currently_banned %}
+                                <a href="{% url 'unban_user' citizen.id %}" class="btn btn-sm btn-success">
+                                    <i class="fas fa-unlock"></i> Unban
+                                </a>
+                                {% else %}
+                                <a href="{% url 'ban_user' citizen.id %}" class="btn btn-sm btn-danger">
+                                    <i class="fas fa-ban"></i> Ban
+                                </a>
+                                {% endif %}
+                            </td>
+                        </tr>
+                        {% endfor %}
+                    </tbody>
+                </table>
+
+            {% else %}
+                <p class="text-muted">No citizen users found.</p>
+            {% endif %}
+        </div>
+    </div>
+</div>
+{% endblock %}
diff --git a/civicfix/core/templates/dashboard/superadmin_dashboard.html b/civicfix/core/templates/dashboard/superadmin_dashboard.html
index e80d7fa..f4edbb2 100644
--- a/civicfix/core/templates/dashboard/superadmin_dashboard.html
+++ b/civicfix/core/templates/dashboard/superadmin_dashboard.html
@@ -12,7 +12,7 @@
             <ul class="list-group">
                 <li class="list-group-item">
                     <i class="fas fa-users me-2 text-primary"></i>
-                    <a href="#">Manage Users</a>
+                    <a href="{% url 'manage_users' %}">Manage Users</a>
                 </li>
                 <li class="list-group-item">
                     <i class="fas fa-building me-2 text-success"></i>
diff --git a/civicfix/core/templates/issues/manage_issues.html b/civicfix/core/templates/issues/manage_issues.html
index 6608880..a1b6a49 100644
--- a/civicfix/core/templates/issues/manage_issues.html
+++ b/civicfix/core/templates/issues/manage_issues.html
@@ -16,7 +16,7 @@
                             <th>Reported By</th>
                             <th>Status</th>
                             <th>Created At</th>
-                            <th>Assign Department</th>
+                            <th>Actions</th>
                         </tr>
                     </thead>
                     <tbody>
@@ -41,22 +41,29 @@
                             <td>{{ issue.created_at|date:"M d, Y H:i" }}</td>
                             <td>
                                 {% if issue.department %}
-                                <span class="fw-bold text-primary">{{ issue.department.name }}</span>
+                                    <span class="fw-bold text-primary">{{ issue.department.name }}</span>
                                 {% else %}
-                                <form method="post" action="">
-                                    {% csrf_token %}
-                                    <input type="hidden" name="issue_id" value="{{ issue.id }}">
-                                    <select name="department" class="form-select form-select-sm">
-                                        <option value="">— Select Department —</option>
-                                        {% for dept in departments %}
-                                        <option value="{{ dept.id }}">{{ dept.name }}</option>
-                                        {% endfor %}
-                                    </select>
-                                    <button type="submit" class="btn btn-sm btn-primary mt-1">Assign</button>
-                                </form>
+                                    <!-- Assign Department Form -->
+                                    <form method="post" action="" class="d-inline">
+                                        {% csrf_token %}
+                                        <input type="hidden" name="issue_id" value="{{ issue.id }}">
+                                        <select name="department" class="form-select form-select-sm d-inline w-auto">
+                                            <option value="">— Select Department —</option>
+                                            {% for dept in departments %}
+                                            <option value="{{ dept.id }}">{{ dept.name }}</option>
+                                            {% endfor %}
+                                        </select>
+                                        <button type="submit" class="btn btn-sm btn-primary">Assign</button>
+                                    </form>
+
+                                    <!-- Report Fake Button -->
+                                    <a href="{% url 'delete_fake_issue' issue.id %}" 
+                                       class="btn btn-sm btn-danger ms-1"
+                                       onclick="return confirm('Are you sure you want to delete this issue as FAKE?');">
+                                        <i class="fas fa-ban"></i> Report Fake
+                                    </a>
                                 {% endif %}
                             </td>
-
                         </tr>
                         {% endfor %}
                     </tbody>
diff --git a/civicfix/core/urls.py b/civicfix/core/urls.py
index 6f8d3dd..5cabe27 100644
--- a/civicfix/core/urls.py
+++ b/civicfix/core/urls.py
@@ -21,4 +21,8 @@ urlpatterns = [
     path('vote/<int:issue_id>/', views.vote_issue, name='vote_issue'),  
     path("department/", views.department_dashboard, name="department_dashboard"), 
     path("update-issue-status/<int:issue_id>/", views.update_issue_status, name="update_issue_status"),
+    path('manage-users/', views.manage_users, name='manage_users'),
+    path('ban-user/<int:user_id>/', views.ban_user, name='ban_user'),
+    path('unban-user/<int:user_id>/', views.unban_user, name='unban_user'),
+    path('issues/<int:issue_id>/delete_fake/', views.delete_fake_issue, name='delete_fake_issue'),
 ]
\ No newline at end of file
diff --git a/civicfix/core/views.py b/civicfix/core/views.py
index ba4709c..eb10de2 100644
--- a/civicfix/core/views.py
+++ b/civicfix/core/views.py
@@ -291,6 +291,40 @@ def assign_department(request, issue_id):
 
     return redirect("manage_issues") 
 
+@login_required
+@user_passes_test(superadmin_check)
+def manage_users(request):
+    citizens = User.objects.filter(is_citizen=True).order_by('-date_joined')
+    return render(request, 'core/manage_users.html', {'citizens': citizens})
+
+
+@login_required
+@user_passes_test(superadmin_check)
+def ban_user(request, user_id):
+    citizen = get_object_or_404(User, id=user_id, is_citizen=True)
+    citizen.ban(days=7)  # default ban 7 days
+    messages.warning(request, f"{citizen.username} has been banned for 7 days.")
+    return redirect('manage_users')
+
+@login_required
+@user_passes_test(superadmin_check)
+def unban_user(request, user_id):
+    citizen = get_object_or_404(User, id=user_id, is_citizen=True)
+    citizen.unban()
+    messages.success(request, f"{citizen.username} has been unbanned.")
+    return redirect('manage_users')
+
+# core/views.py
+@login_required
+@user_passes_test(superadmin_check)
+def delete_fake_issue(request, issue_id):
+    issue = get_object_or_404(Issue, id=issue_id)
+    reporter = issue.reporter
+    issue.delete()
+    messages.error(request, f"Issue by {reporter.username} was reported fake and deleted.")
+    return redirect('manage_issues')
+
+
 def resolver_check(user):
     return user.is_resolver